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TERMS OF REFERENCE FOR A USER MANUAL VIDEO

DEADLINE:16 September 2020

  1. INTRODUCTION AND BACKGROUND

A local non governmental environmental law organization   developed a chatbot known as Envirobot in 2019. This chatbot is embedded in WhatsApp and allows mineral host communities to share and receive environmental law related information, report cases happening in their area. This platform was tested and piloted in the district of Zvishavane which is in Midlands Province of Zimbabwe. Over the years the organization  has built a strong relationship with grassroots communities dotted around Zimbabwe. Coupled with this are the paralegals and community monitors that help in the monitoring of human rights and governance issues in these communities across the 10 provinces of Zimbabwe. The chatbot is meant to benefit mineral hosts communities all over the country to get environmental legal information close to their door steps without physical interaction. Further the organization has developed a manual that guides how users can access and use the chatbot. We are therefore looking for a consultant to produce a user manual video that can be used by the users and the following clear terms of reference.

2.0 Main Objective

To produce a user manual video in Shona, English and Ndebele to be used by the users of chatbot that is embedded in whatsapp.

3.0 Specific Terms of Reference

The purpose of this research is to;

3.1. Produce a short video that illustrates how users should make use  of the chatbot that is embedded on whatsapp.

3.2. The video should be translated into three langauges that is Ndebele, Shona and English

3.3. The video should illustrate in simple and understandable terms how users can benefit from the chatbot

4.0       Key Deliverables

  • Produce a video
  • Translate the video into three languages English, Shona and Ndebele

5.0 To apply

Interested candidates should submit an application including the following;

  • Technical and financial proposal
  • Brief resume with at least three traceable references on similar work.
  • A sample video prepared by the consultant
  1. Qualifications

The suitable consultant or team of consultants should possess the following qualifications:

  1. At least five years experience in the Information Technology sector
  2. At least a IT degree or any other relevant I.T qualification

Interested and qualified Consultants who meet the above requirements should send their application clearly stating how they meet the requirements, methodology to be used and cost of the consultancy to: procurementzw@gmail.com  by the  16th of  September 2020. The title of the consultancy should be clearly stated in the email subject.

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